How can I change the WhatsApp phone number already connected with HubSpot?

In order to change the WhatsApp number, we will need the following information:

  • The new number you wish to connect with the HubSpot portal
  • Whether you want the older conversations to remain in the HubSpot+WhatsApp Dashboard
  • In case of multiple HubSpot+WhatsApp licenses, the details of the portal and account linked to the WhatsApp number you wish to change

Please contact us with your query and above information and we’ll make the change.

Please note: The incoming and outgoing WhatsApp messages updated in the HubSpot timeline will not be erased.