Freelance Technical Writer

We are looking for a technical writer to create documentation and user assistance infrastructure on a project basis. Check out our requirements.

freelance technical writer jobs

We are looking for a skilled technical content writer to help us create and build out modern documentation and user assistance infrastructure on a project basis. You will assist work with the product management team working closely with engineering, product marketing, and customer enablement to create resources that accelerate product support and customer success. You will not just document what the product does, but accelerate a user from novice to power user.

Experience: 1-3 years.

To apply for the job profile of a freelance technical writer: fill the form and attach your CV.

Freelance Technical Writer Job Description

Responsibilities

Requirements

Benefits

Responsibilities:

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
  • Work with product managers, product marketing, and engineers to produce and maintain world-class documentation, including: Error Code Guides, User Guides, Integration Guides, API Developer Guides, In platform documentation (tooltips, welcome instructions, etc.).
  • Create tutorials to help end-users use a variety of applications.
  • Learn complex concepts, and communicate the information in a way that is engaging and understood by users.
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Monitor metrics on the usage of training materials as well as direct customer feedback to prioritize future training investments.

 

 

Skills required:

  • Proven freelancing/ full-time working experience in technical writing of software documentation. SaaS experience is preferred.

  • Ability to deliver high quality documentation paying attention to detail.

  • Ability to run interviews of engineers and turn that information into easily understandable and consumable documentation.

  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.

  • Exposure to error code documentation and API documentation. Basic familiarity with SDLC and software development.

  • Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment.

  • Familiarity with the following preferred: APIs, Git & Github, HTML, CSS, JavaScript, PHP/Laravel, Node. JS.

  • Knowledge of HubSpot will be an advantage.

 

 

Perks and Benefits of working at Niswey:

  • Flexible work timings
  • If you plan to come to office, we'd love to play TT with you
  • Last, but not the least, you'd get to work with some awesome people and be a part of the first Elite HubSpot Solutions partner not just in India but in all of Asia

 

 

Your Dream Team At Niswey

Arpit

Arpit Verma
Product Head

Arpit works on SaaS products at Niswey. And will be your go-to person for
inputs required with respect to the product.

Dhiraj

Dhiraj Pandey
CTO, Niswey

Dhiraj is the best tech mind at Niswey, and a great mentor to the tech team. You get the opportunity to brainstorm and work alongside the OG!

Our Happily Ever Afters...

Niswey is proud to be a part of several growth journeys, and enable people to become the best version
of themselves. It is the result of this commitment to growth that
97% of our employees on Glassdoor recommend Niswey.

AT

Niswey not only invests in increasing the professional skills of its employees, but it also invests heavily in making them a better person! What I learned at Niswey actually helped me redefine myself. My perspective towards my career, friends, family, and everything was detoxed. I learned fearlessness, moving on without worrying about the failures, knowing that ’getting things done’ is more important than being caught in the trap of attaining perfection.

Anubhav Tiwari
Ex-Digital Solutioning Head

priyanka

Niswey was a life-changing experience for me, where I learned professionally and personally. I learned about time management and efficiency, I learned patience, I learned how to handle different clients and about project management. I learned functionally about different aspects of marketing, including how we should look at everything from the user's POV. But most importantly, I learned that I am capable and that I should trust myself.

Priyanka Tuteja
Manager - Marketing and Branding

Join Our Amazing Team

Think that you fit the bill to bag the Freelance Technical Writer Job at Niswey?
Fill the form below.

Let's Get Started!