You’re already using Hubspot and WhatsApp,
but have you integrated them yet?

HubChat helps small businesses continue to service customers on WhatsApp,
while ensuring the conversations are mapped in the HubSpot CRM!

HubChat will enhance HubSpot to
give you a 360 degree view of your
customer service communication!

Integrate HubChat and use WhatsApp the way you use HubSpot’s other awesome tools! Create and save templates, send messages and much more!

Use HubSpot to do Customer Service, on WhatsApp

  • 1:1 messaging from within HubSpot
  • See the conversation history on the Contact’s Timeline on HubSpot
  • Send text/ photos/ videos/ URLs
  • Create and store message templates  
  • Trigger WhatsApp messages, through HubSpot workflows
  • You CANNOT do bulk messaging using this tool

Starter

$99 per month, per phone number
  • 1:1 messaging
  • Send text/ photos/ videos or URLs
  • Capture engagement history (sends/reads)
  • See interactions on HubSpot Contact Timeline
  • Send upto 6,000 messages per day

Professional

$149 per month, per phone number
  • Send upto 6,000 messages per day
  • Everything in the Starter Plan, PLUS
  • Messaging through Workflows
  • Reusable message templates

Custom

You want more features?
  • Integrate a WhatsApp Business account?
  • Looking for agency partnership?
hubchat-pricing

FAQs

What are the prerequisites to make this work?

  1. An active WhatsApp account
  2. An active HubSpot account
  3. An active HubChat Account
  4. HubChat Google Chrome Browser Extension

What happens when I buy/subscribe to HubChat?

You will receive an email from us with the instructions and time for onboarding call.

Is there any onboarding or can I setup on my own?

We will onboard you. Ensure your systems are authorized and connected. This one-time onboarding is free of cost.

Do I need a Business Account / API from WhatsApp?

No, HubChat works with your personal WhatsApp account.

What HubSpot plans does HubChat support?

  1. The “HubChat Starter” plan works with all subscriptions of HubSpot – free or paid.
  2. The “HubChat Professional” plan works with HubSpot Hub Marketing Professional or above.

What if I already have a Business API from WhatsApp?

To integrate your WhatsApp Business account, there is a one-time cost of USD 100, in addition to the monthly subscription of HubChat.

Why is there a limit of 6,000 messages per day?

It is a WhatsApp limitation on personal WhatsApp accounts.

Can I increase my daily messages limit?

You will need a WhatsApp Business API for that.

Do we have to pay additionally for messages?

  1. If you’re using a personal WhatsApp account, then no.
  2. If you’re using a Business WhatsApp API account, there is a per message cost, which you need to pay directly to WhatsApp/Facebook. You can view that pricing here.

What about cancellations and refunds?

There are no refunds. You can cancel anytime. When you cancel, you won’t be charged going forward.

Do you provide support?

Yes, you can reach out to us at hubchat [at] niswey [dot] com. The team works across different time zones and are available across a 13 hour window, from 12AM EST to 1300 EST, on weekdays.

My question is not answered, how do I connect with you?

Please feel free to reach out to us at hubchat [at] niswey [dot] com

Need more info? Book a demo