Get NisWire, the HubSpot + Telegram integration tool that helps you manage full scale marketing campaigns.
In 2020, Telegram had 540 million overall downloads, with 500 million coming from Android smartphones. - Demandsage
So if your planning to expand or increase your customer base, with effective communication channel in short period of time, Install NisWire and start building your community
With 55.2 daily active users, Telegram is one of the top five conversation channels today. And that makes it one of the key engagement platforms for marketers as well.
With Niswire in HubSpot -You can now keep a track of conversations with different contacts and send automate bulk messages and have a team wide visibility of all your conversation with your customers within HubSpot Portal.
Quickly send Telegram messages to any contact, right from their contact timeline in HubSpot. This way, anyone from your marketing team can engage in Telegram conversations without even logging into the Telegram mobile or web app.
Create workflows to enroll chosen HubSpot contact lists and get ready to launch your marketing campaign on Telegram, much like email marketing campaigns in HubSpot. You can create text and multimedia messages within your HubSpot workflow and send them out in bulk.
Add the right contact tokens to your message text and personalize your messages before you send them out to your contact list in bulk. You can choose from the full range of default and custom properties available in your HubSpot portal, to create intelligently personalized messages in no time.
If you are an admin of a Telegram channel, you will be able to send bot messages to the channel. You will need your Bot Key & Channel ID to be able to do the same. At present, only one Telegram channel is supported.
You can view sent and received messages on the contact timeline along with the delivery status of the message. This helps to ensure that any one of your team members can pick up an ongoing conversation with any contact, with the full context of what was said previously
Installing the application on your HubSpot portal is easy and can be done without any technical knowledge, within minutes..
Don't just send a text but different forms of creative content - images, videos and add different personalization elements in your messages as well
With NisWire, you can boost your CRM engagement by offering 24/7 support and also segment your audience effective and build a stronger customer base.
NisWire requires access to your HubSpot account information, contacts ,and other information so you can communicate with your contacts within the HubSpot portal itself.
Once you choose the portal, it redirects you to enter a few credentials.
Firstly, enter the country code and phone number.
As the next step - authorize further based on two factor authentication by entering the code received in the registered phone or web through Telegram app.
Post verification, you also have the option to set up your telegram channel and bot in HubSpot. Keep the credentials such as Channel ID and Bot key ready to activate the telegram channel.
For Channel Setup: Click Yes when prompted with the below screen.
It further re-directs you to the verification of channel credentials screen,enter the Channel ID and Bot key.
Click on contacts > contacts >
Further Click on any contact who is a HubSpot and also a telegram user.
You would be redirected to the Contact properties page.
On the right side of the contact timeline screen scroll down to the NisWire telegram CRM card. The CRM card would prompt you to send a message.
In order to send a message to a contact click on the Action dropdown menu > send a personalized message.
In order to initiate the message for the First time post integration HubSpot to telegram, you should enter the username in the pop screen.
Enter your username, you would be re-directed to a personalized chat pop-up. Initiate the chat accordingly.
In order for your conversation to reflect in the contact timeline, there is small step required.
Now your Telegram- HubSpot conversation will be displayed in the customer's contact timeline.
On the NisWire CRM card > click on Action dropdown menu > send message via communication channel
This time, it further redirects you to a chat pop-up of the telegram channel. Initiate the conversation accordingly.
Please note in order for the chats to reflect on your timeline, the subscriber should be a HubSpot user, if not the chat would not reflect in the timeline.
Yes - With NisWire, you can use your current or new HubSpot contact lists and send Bulk messages in HubSpot itself. You can also personalize all of your messages and also automate them using the HubSpot workflow feature.
The reason why we need the Contacts’ access is to get to know who on the HubSpot portal authorised the app. This is only to ensure that we have the information and safeguards us, if and when people move on from their jobs and organisations come back to us seeking details about how/why it was installed. With contacts, the lists are automatically maintained.
We also need access to contact to manage you CRM Data in order to create timeline events and can manage custom activities on HubSpot CRM records. This includes creating or updating records.
Not as of now, we also support your existing Telegram channels and also one-to-one conversation feature as well.
Once you uninstall the app, the app will no more reflect the timeline of your interaction with your customers in the HubSpot portal.