Set Out Of Office Messages for WhatsApp Business API in HubSpot

June 30, 2021 by Simran Sakshi

If you’re using the WhatsApp Automation integration for HubSpot, here’s how you can set automatic out of office messages for specific hours and days on HubSpot.

Why is this important? Because like most businesses you may be operating only 8-12 hours a day, but your customers will want to engage with you at their convenience. Thus any customers who reaches out to you beyond office hours or on a holiday are lost revenue-generating opportunities. And we do not want that. 

With our WhatsApp automation solution, you can set automatic out-of-office replies via HubSpot workflows. You can set specific hours on the settings section of the workflow to define the exact time and days you want the WhatsApp messages to get triggered.

Here’s a video of how you can set up this automation using workflows in your HubSpot account.


For this automation, you will need the following:

To know more use cases and understand the capabilities of the WhatsApp Automation Integration tool, feel free to check out our tutorial videos. And for more information on the integration tool, book a demo with us.